Futurecom Holds User Experience Day & BBQ
August 28, 2014
As a means of better understanding their customers, Futurecom held a User Experience Day on August 21. Vaughan Fire and Metrolinx Transit Security brought their DVRS equipped vehicles to the Futurecom facility so team members could see them up close as well as talk to the firefighters and Transit Security that use Futurecom products every day.
The User Experience Day was capped off with a BBQ which allowed team members and customers to visit and get to know each other better. The event gave team members the opportunity to learn something new about their customers. Customer feedback was also extremely positive and they appreciated Futurecom's interest in improving their job experience and allowing them to provide feedback directly to the supplier.